Posts Tagged ‘loyalty programs’

Improving the Online Shopping Experience

In 2012, more than 90,000 U.S. retailers had an online presence – raking in combined revenue of roughly $197 billion. And though online sales have continued to grow, small retailers have struggled to compete with ecommerce giants like Amazon and big-box retailers like Walmart and Target, who have invested heavily in the online shopping experience.…

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Improving Customer Experience with Loyalty Programs

Hello, Retailers! Welcome back from your Thanksgiving holiday! Thanksgiving is one of the biggest traveling times of the year, with over 43 million of us busing, flying, or driving to see loved ones. This Thanksgiving Eve, the Wednesday before Thanksgiving, I was one of the few million who had to travel through the snow to…

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